Having trouble with your PC Desktop/Laptop?


If you are having issues with your PC or Laptop, follow these steps.

  • If you are in the Beard Building, there should be a link on your Desktop called “Help Desk,” Use that link and enter as much information as you can about your issue.
  • If you are not in the Beard Building OR are having difficulty using the shortcut, please e-mail us at help.desk@agi.alabama.gov with as much information as you can provide and we will create a help desk ticket.
  • If an issue requires IMMEDIATE attention (such as a screaming battery backup or your PC/Internet does not function), call us at (334) 240-7200. (7200 on your desk phone in the Beard Building.)